I’m trying to use a Gale Cengage resource and keep receiving an error message. What do I do?

I’m trying to use a Gale Cengage resource and keep receiving the error message: "This page isn't working - find.galegroup.com.ezproxy.neu.edu didn’t send any data. ERR_EMPTY_RESPONSE." What should I do?

Answer

Please clear your browser’s cookies and cache or open a private/incognito window and try again.

To quickly clear cookies and cache in Firefox, Chrome, or Edge, use the CTRL+SHIFT+DELETE buttons to bring up the 'Clear browsing data and cookies' menu, change the drop-down option from 'Last hour' to 'Everything' and make sure that both 'Cookies and site data' as well as 'Cached files' are checked.

Links & Files

Topics

  • Last Updated Feb 03, 2025
  • Views 168
  • Answered By Ryan McNally

FAQ Actions

Was this helpful? 0 0