Answered By: Ryan McNally
Last Updated: Sep 30, 2025    Views: 3

This error is usually caused by the university's firewall mistakenly blocking the internet address (URL) of a licensed resource.  

Using Firefox can often be a quick solution to this problem as that browser is less susceptible to these errors. If that doesn't work, please submit a ticket with E-Resource Support and we will find a way to retrieve the content for you.

Domains currently affected by this issue include nowpublishers.com and intlpress.com.