Unusual Words & Abbreviations
Answer
Unusual words or phrases and abbreviations can be confusing to many users. Identify instances of jargon in your content and include additional or contextual information in the text, by linking to additional information, or with a glossary.
This is a guideline Anaya would like to work on supporting better at a system level. That support is not yet in place.
Examples:
Do
- Use system wide jargon support systems when available (forthcoming)
- explain complex phrases
- include the full name before the acronym in parenthesis. For example; American Psychological Association (APA)