Question: Where can I get help with technology, or borrow hardware?
Last Updated: Dec 02, 2025     Views: 2114

For questions about:

  • technology repairs,
  • University accounts
  • borrowing or renewing hardware such as laptops, projectors and WiFi hotspots,
  • issues with University-sponsored software (such as Microsoft or Adobe), printers, technology lockers, and university web pages,

Contact Northeastern IT (Information Technology) Services.

Need support?
Reach out to the IT Service Desk — available 24/7.

Online Chat
Knowledge Base (may require Northeastern credentials)
Service Request
help@northeastern.edu
617-373-4357

Visit the Tech Service Portal

See also Laptop and equipment loans via locker and vending machines.

Boston: 

Oakland:

  • Visit the Prieto Tech Bar | Rothwell Center, adjacent to the Tea Shop
  • IT equipment is available via lockers near Cafe Suzie's