Question: Where can I get help with technology, or borrow hardware?
Last Updated: May 27, 2025     Views: 1875

For questions about:

  • technology repairs,
  • borrowing or renewing hardware such as laptops, projectors and WiFi hotspots,
  • issues with University-sponsored software, printers, technology lockers, and web pages,

Contact Northeastern Information Technology Services (ITS).

Need support?
Reach out to the IT Service Desk — available 24/7.

Online Chat
Knowledge Base
Service Request
help@northeastern.edu
617.373.4357

Visit the Tech Service Portal

See also Laptop and equipment loans via locker and vending machines.

Boston: 

Oakland:

  • Visit the Prieto Tech Bar | Rothwell Center, adjacent to the Tea Shop
  • IT equipment is available via lockers near Cafe Suzie's