Northeastern University Library Answers: University Library FAQ

Library staff remain dedicated to providing teaching, learning, and research help to the students, faculty, and staff of Northeastern University. There are a variety of ways to contact the library for help generally or staff members specifically:

• Send the library a question via email.
• Chat online with a librarian 24/7.
• Email subject librarians or library specialists directly.

Boston:

• Visit us at the Help & Information Desk on the 1st Floor of Snell Library
• Email circulation@northeastern.edu 
• Call the Help & Information Desk at 617-373-8778

Oakland:

• Visit us at the service desks on the 1st floor of F. W. Olin Library
• Call the Circulation Desk at 510-430-2196 or email: circadmin-oak@northeastern.edu
• Call the Reference Desk: at 510- 430-2385 or email: askalibmills@northeastern.libanswers.com