How long will it take for my ILLiad book request to arrive?
Answer
Due to shipping methods and distance from lending institutions, please anticipate slower turnaround times. Average turnaround time ranges 1-3 weeks or more. Please plan accordingly. We appreciate your patience and understanding.
Once your book arrives and is ready for pick up, you will receive a notification email. Please go the Help & Information Desk on the 1st floor of Snell Library and inform a staff member there that you would like to pick up your loan from the Hold Shelf. You can only retrieve your loan when the Help & Information Desk is open. Their service hours are listed here Boston (Snell Library).