Answered By: Pamela Diaz
Last Updated: Mar 05, 2024    Views: 116

Due to shipping methods and distance from lending institutions, please anticipate slower turnaround times.  Average turnaround time ranges 1-3 weeks or more.  Please plan accordingly.  We appreciate your patience and understanding.

Once your book arrives and is ready for pick up, you will receive a notification email.  Please go the Help & Information Desk on the 1st floor of Snell Library and inform a staff member there that you would like to pick up your loan from the Hold Shelf.  You can only retrieve your loan when the Help & Information Desk is open.  Their service hours are listed here Boston (Snell Library).