How long will it take for my ILLiad book request to arrive?
Due to shipping methods and distance from lending institutions, please anticipate slower turnaround times. Average turnaround time ranges 1-3 weeks or more. Please plan accordingly. We appreciate your patience and understanding.
Once your book arrives and is ready for pick up, you will receive a notification email. Please go the Help & Information Desk on the 1st floor of Snell Library and inform a staff member there that you would like to pick up your loan from the Hold Shelf. You can only retrieve your loan when the Help & Information Desk is open. Their service hours are listed here Boston (Snell Library).