How long will it take for my ILLiad book request to arrive?


Due to shipping methods and distance from lending institutions, please anticipate slower turnaround times.  Average turnaround time ranges 1-3 weeks or more.  Please plan accordingly.  We appreciate your patience and understanding.

Once your book arrives and is ready for pick up, you will receive a notification email.  Please go the Help & Information Desk on the 1st floor of Snell Library and inform a staff member there that you would like to pick up your loan from the Hold Shelf.  You can only retrieve your loan when the Help & Information Desk is open.  Their service hours are listed here Boston (Snell Library).




  • Last Updated Aug 11, 2023
  • Views 48
  • Answered By Pamela Diaz

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